Fundamentals of Supervision Performance Management and Motivation
Conflict Resolution Workshop Series ---Team Development
Delegation and Empowerment Managing Differences
Building Trust, Credibility and Loyalty
Coaching and Mentoring
Writing: Technical and Business Results-Based Interactions
Business Etiquette and Professionalism Skills Assertiveness Skills
Customer Service Techniques
Understanding Customer Needs and Behaviors
Ethics and Values
Adapting to Change
Decision-Making and Problem-Solving
Making the Most of Meetings
Developing, Motivating and Retaining Talent. Non-Profit Board Governance and Development
Inspiring leaders make us want to achieve more. They persuade us to the cause, win our active support, help us work better together and make us feel proud of the communities they create. They communicate tirelessly, and it is their skill at listening and talking that keeps us passionately connected to their vision.
Effective managers must balance the legitimate interests of several groups in accomplishing and organizations objectives. Their staff, their administrators, a board of directors, and both their internal and external customers. When these legitimate interest are in conflict, it falls to the manager to work with all parties to reconcile those competing interests.
in addition to keeping their staff engaged, managers will also be called upon to manage technology, money, physical facilities, equipment and other resources as well. Effectively combining these tasks with human touch is a significant responsibility along with the ultimate purpose to ensure the accomplishments of the organizations objective or purpose.
Hello, I am Luanne Yeley of Sparkle Mentality Consulting. I provide Strategy, Performance Improvement, and Change Management Success for Business Organizations including the business of Health Care – specifically, Medical Group Networks. My passion is to add value in a measurable and meaningful way that will lead to sustainable success. What’s the definition of Sparkle? Webster says it’s “To Perform Brilliantly”. I teach and preach a Sparkle Mentality® mind-set that inspires leadership development, influences teams to engage and shine, and implement’s best practice, process, and policy to build a human centered work culture that radiates a Brilliant Performance.
Luanne Yeley and Sparkle Mentality Consulting support area-owned small business Growth & Shine-ability by offering her proven Sparkle Mentality® tools and approach via speaking engagements, in-house training and formal mentoring opportunities. She is committed to spark passionate leadership and valued employees in her local community and partners with local business owners and economic/civic organizations to
help build the critical infrastructure required to support performance brilliance and growth success.